Flat-rate shipping 4 EUR | 30-day returns
Vivea

About Vivea

An independent online retailer offering a carefully curated catalog of products, shipped across the United Kingdom.

Our mission is simple: honest prices, accurate product information, and reliable delivery. The company is registered in the European Union and operates in full compliance with EU consumer protection laws, including the right of withdrawal, VAT obligations, and GDPR.

How we work

Every product we list is sourced directly from manufacturers or authorized distributors. Product descriptions, photos, and specifications reflect the item you'll actually receive.

Contact

Questions, wholesale enquiries, or feedback are always welcome on our contact page.

Our values

Authentic products. Every item is sourced directly from authorized distributors. No knock-offs.

Fast dispatch. Orders placed before 14:00 CET ship the same business day.

UK shipping. We deliver across the United Kingdom with full tracking.

Secure payments. Processed via a PCI-DSS certified gateway over SSL. We do not store card data.

Frequently asked questions

Where is Vivea based?

We are an independent online retailer. Our headquarters and warehouse are located in Copenhagen, Denmark, and we ship across the United Kingdom.

How long does shipping take?

Standard delivery is 2-4 business days within Denmark, 3-6 days within the rest of the EU, and 7-14 days for international destinations. You receive a tracking link as soon as your order ships.

What is your return policy?

You have 14 calendar days from delivery to return any unused product for a full refund under EU consumer law. See our Returns & refunds page for full details.

How can I contact customer support?

Email support@thepurplesystem.com or call +45 71 99 22 88. We reply to every message within one business day (Monday - Friday).

Are payments on this site secure?

All payments are processed through a PCI-DSS certified payment gateway over an SSL-encrypted connection. We do not store full card details on our servers.

Have a question? Contact us - we reply within one business day.