Free shipping on orders over 7 EUR | 30-day returns
Vivea
Our story

About Vivea

An independent online retailer offering a carefully curated catalog of quality products shipped worldwide.

Our mission is simple: honest prices, accurate product information, and reliable delivery. The company is registered in the European Union and operates in full compliance with EU consumer protection laws, including the right of withdrawal, VAT obligations, and GDPR.

How we work

Every product we list is sourced directly from manufacturers or authorized distributors. Product descriptions, photos, and specifications reflect the item you'll actually receive.

Contact

Questions, wholesale enquiries, or feedback are always welcome on our contact page.

Company information

Legal name
Vivea Trading ApS
Registered address
Vesterbrogade 24, 1620 Copenhagen, DK
VAT / Reg. number
DK45123987
Phone
+45 71 99 22 88
Email
support@thepurplesystem.com
10K+
Happy customers
30 days
Hassle-free returns
24/7
Customer support

Our values

Authentic products
Every item is sourced directly from authorized distributors. No knock-offs.
Fast dispatch
Orders placed before 14:00 CET ship the same business day.
Worldwide shipping
EU, UK, Switzerland, Norway and the United States with full tracking.
Secure payments
PCI-DSS certified payment gateway, SSL on every page, no card data stored.

Frequently asked questions

Where is Vivea based?

We are an independent online retailer registered in the European Union. Our headquarters and warehouse are located in Copenhagen, Denmark, and we ship worldwide.

How long does shipping take?

Standard delivery is 2-4 business days within Denmark, 3-6 days within the rest of the EU, and 7-14 days for international destinations. You receive a tracking link as soon as your order ships.

What is your return policy?

You have 14 calendar days from delivery to return any unused product for a full refund under EU consumer law. See our Returns & refunds page for full details.

How can I contact customer support?

Email support@thepurplesystem.com or call +45 71 99 22 88. We reply to every message within one business day (Monday - Friday).

Are payments on this site secure?

All payments are processed through a PCI-DSS certified payment gateway over an SSL-encrypted connection. We do not store full card details on our servers.

Have a question?
Our team is happy to help with anything.
Contact us